Annual Report - External Relations
Laurea’s stakeholder satisfaction remains at an excellent level
As a working life-oriented higher education institution, Laurea’s collaboration with working life continued to play a key role in 2023. Laurea had 850 active partners and received 1,695 working life-related assignments. Laurea monitors its collaboration with working life with the help of a shared database that it uses to log information on project-, thesis- and other workplace development-related assignments. It also produces accurate information on Laurea’s societal impact.
Students who have graduated from Laurea, i.e. Laurea alumni, are an important stakeholder for Laurea. The total number of Laurea alumni with either a Bachelor’s or Master’s degree is already over 35,000. For more than a decade, Laurea has maintained as an alumni lecturer bank that it uses to pass on their knowledge about working life. It contains information on alumni who are interested in speaking at Laurea. During the year under review, the lecturer bank contained the names and details of around 1,000 Laurea alumni. In collaboration with its key partners, Laurea organised a series of alumni webinars for its alumni on topical themes in working life. Laurea’s Alum of the Year award was given to Pauliina Törnqvist for her international career in the games industry.
Laurea’s advisory boards continued their regular collaboration. During the year under review, the boards placed particular emphasis on the development of Laurea’s strategy. Laurea’s regional development mission is supported by three regional advisory boards: Espoo and Lohja, Central and Northern Uusimaa, as well as Vantaa and Porvoo. Laurea’s International Advisory Board has lent its extensive professional skillset for the strategic development of Laurea’s operations, especially in to the development of Laurea’s international aspirations and RDI activities. Laurea’s Alumni Advisory Board supports the development of Laurea’s education by highlighting workplace-related expertise and perspectives.
Laurea monitors the feedback it receives from its partners with a survey that it has carried out since 2014. The strategic indicators monitored in the survey were at a good level. Laurea’s overall grade was 4.0, with 78% of respondents indicating that they had already or were prepared to strongly recommend Laurea to others. 94% of respondents were satisfied with Laurea.
The survey also monitors Laurea’s key partners’ satisfaction, experiences, and expectations of the key partnership programme. Based on the survey, the feedback from Laurea’s key partners was good, with their level of satisfaction with the key partnership programme standing at a 4.0. Laurea’s key partners praised Laurea’s versatile projects, the services provided by Laurea’s contact persons, their collaboration with Laurea students, and their close collaboration with Laurea itself.
Laurea’s key partnership programme is a fee-based service for working life that aims to deepen Laurea’s collaboration with businesses and support the connections its students have with working life. The key partnership programme attracted the interest of an even larger group of working life organisations. During the year under review, we signed 21 new key partnership agreements, and by the end of the year our partner roster had grown to 101 key partners.
- 94% of partners were satisfied with Laurea
- 4.0 Laurea’s overall score from its partners
- 21 new key partners in 2023
Key Figures
Active partners during the year
- 2020: 622
- 2021: 676
- 2022: 759
- 2023: 850
Workplace assignments
- 2020: 1,378
- 2021: 1,453
- 2022: 1,512
- 2023: 1,695
Total number of key partners by the end of the year
- 2021: 28
- 2022: 84
- 2023: 101