Services: Evolving, impactful and sustainable services
AI, software robotics and chatbot experiments were carried out in 2024 with the aim of mapping existing solutions as well as their maturity and suitability for enhancing Laurea’s practices and processes. The experiments have been problem driven: willing participants started by describing the problem(s) that the AI application may solve, and at the end of the experiment, they were expected to produce a short report on the results. The aims of the experiments also included putting some AI applications on a more permanent footing for the benefit of students and staff.
Quality work focused on a student-centric approach and its continuous development, which means addressing students' needs and learning experiences when planning and implementing activities. These investments have been seen as a positive trend in student feedback. An open, impactful and responsible quality culture has been promoted by implementing the principles of giving and receiving feedback together with the student union Laureamko and the personnel.
In 2024, investments were made in developing data production and systematic use of data to improve the quality of operations. The award-winning PowerBi desktop for knowledge-based management of education is a demonstration of this. The basic principle of implementing the view was streamlining everyday work by creating dashboards for each degree in the app and by building versatile indicators related to the progress of studies for the reports.
In keeping with a cooperation agreement concluded with the City of Hyvinkää in autumn 2023, Laurea continued to plan campus facilities in connection with the multi-purpose hall to be located in the city centre in 2024. The aim is to create a campus area that is highly accessible and space efficient while serving Laurea's operations in the best possible way. Environmental perspectives also have a large role in the design of this property.
Building automation on Tikkurila and Leppävaara campuses was refurbished in 2024. This measure not only affects energy consumption but also improves well-being at work and student well-being. Well-being at work and the usability of the premises have also been improved through campus facility modification projects. To promote the achievement of society's climate objectives, charging points for electric cars and bicycles have been built on some of the campuses.
Kimmo Hannonen, Vice President (Support Services)
Key Figures in 2024: Finance
Income
- State funding EUR 52,60 million
- Return from grants EUR 8,20 million
- Business operations EUR 4,50 million
- Other income EUR 1,50 million
Expenses
- Personnel expenses EUR 47,86 million
- Expenditure on premises EUR 6,54 million
- Other expenses EUR 9,87 million
- Depreciations EUR 0.96 million
Operating result EUR 1,57 million
Fundraising, income and expenses from investments and financing, total EUR 4.73 million. (This item contains unrealised changes in value.)